I don't need to use it very often but there are a variety of reasons why I might need some help with something from time to time (such as a cashout). We all know that every poker room on earth will accept your deposit with amazing speed but they are not all so quick to the task when you want to make a withdrawal.Īnother important issue is customer service. You should email the poker site directly and ask them their policy on poker HUDs.Īnd so therefore, when I make a cashout I don't want to have to wait weeks or months in order to have access to the funds. For example, say you want to use a poker HUD. Lastly, if you are unclear about anything, then you should send the poker site an email. Ask yourself if the playing experience is right for you. Software can make or break a poker site for me. Test your HUD and any software aids that you might use for compatibility issues. Simply download the poker room software and spend 10 minutes playing the play money games. You don't need to make a deposit in order to test all of this for yourself. How about note taking, preset bet sizing, network latency, table customization, lobby customization and so on? The bottom line here though is that you are simply going to have to play on the site yourself in order to know whether you like the software or not.ĭoes the slider bar tilt you? Does your poker HUD work properly with the site? Are you able to stack, tile or cascade the tables and save the layout? How to Research and Test This For Yourself: Software is very important to me when I am multi-tabling online poker (it has to work smoothly!)

The right buttons need to be in the right places, the right options need to be available and their software team should be receptive to player feedback. Personally, there are some poker rooms that I simply cannot play on because their software is just so bad. But we do need to consider some of these other factors as well.

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